September 4, 2012 Conflicts are some of the most difficult communications situations.  Should the communications go the wrong way, the result can be the long term destruction of personal relationships.  Should the communications ... read more »

September 4, 2012 Have you ever been in a situation that turned out badly, and you have the nagging feeling that you should have said something to have prevented this?  Most of us have.  We have a natural reluctance to ... read more »

September 4, 2012 One of the most difficult challenges on a job is telling a person you are not happy with his/her performance.  We just don’t like these confrontations.  Providing corrective feedback, however, is a ... read more »

September 4, 2012 No one likes to be criticized.  But when we reflect back on important moments in our life, they were often the result of someone’s criticism.  Criticism can be crucial to anyone’s professional development.  ... read more »

September 4, 2012 Have you had an experience of someone being critical about what you are saying? The common strategy for responding to dissent is to argue the point being made.  Often the argument can become heated and ... read more »

August 31, 2012 As our nation moves to a knowledge – based economy, your ability to sell your ideas will become increasingly important.  You may have great ideas, but if you can’t sell these your performance evaluation ... read more »

August 31, 2012 A lot of work in organizations takes place in meetings.  There are a number of things to learn about your role in these meeting as a young profession. First, be respectful of where people sit.  Professional ... read more »

August 31, 2012 Most professionals have multiple people they report to.  In all cases you will have a boss who you report to (Functional Leader).  This is the person who will make pay raise and promotion recommendations.  ... read more »

August 31, 2012 Communications are a two-way process.  You can be certain of what you communicated, but how can you be sure what you communicated was understood by the receiver? The assurance of your message being ... read more »

August 31, 2012 Have you ever been frustrated by bad directions you have been given.  Writing good directions is a skill that must be learned. The steps involved in developing good directions are as follows: Identify ... read more »